Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 287 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 441 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23295 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12972 Views
  • 0 replies
  • 6 Helpful

Internet dongle

Hi all I'm currently living in a mobile home and have only internet on my phone and would like to find out the best dongle to plug in to a PC for gaming 

Buying data

Am fuming I’ve been waiting on call for at least 40 minutes and still no answer at all I’ve made a payment of £30 but when I text 150 it says I have £0.00 am just trying to buy data the new app is even worse than the last one you can’t navigate anyth...

Help accordion >> Pack description text -- (PAYG)

(My EE Web - PAYG - Need some help accordion) In the Help >> Need some Help  accordion (https://myaccount.ee.co.uk/app/packs), for the item, "What's the difference between a pack and an add-on ", the text says of up to 60GB.When you browse to the PAY...

whatsthedifferencebetweenapackandanadd-on.png
354- by Star Contributor
  • 339 Views
  • 4 replies
  • 2 Helpful

Inability to register a prepaid pack

Hello. I'm on vacation to the UK. My wife currently moved here and works with NHS. I purchased an EE sim so thatvi can be in communication with her when we are not together unfortunately I could not register a pack with her bank cards. The home count...

Dr_Asher by Visitor
  • 324 Views
  • 1 replies
  • 0 Helpful

PAYG 4Gee mini

Is EE selling PAYG 4Gee minis knowing full well that they can't be topped up online?

jimmyalex by Investigator
  • 321 Views
  • 3 replies
  • 1 Helpful

Is EE down

Hi i topped my phone up today 10 pound pack but it says my pack renewal in 5 days say i have no minutes but have unlimited text and says i have £9.60 credit but how when ive always brought a pack at £10 pound this has never happened before so was won...

gemmzie by Visitor
  • 296 Views
  • 1 replies
  • 0 Helpful

Resolved! Request for refund

Hi, This is Ajit. Last month I removed my card details from my account as I was not interested to buy 15gbp pack further. Last 23 August there was no enough credit my bank account and deduction was unsuccessful. Actually I am not interested to contin...

ajit22 by Explorer
  • 1638 Views
  • 15 replies
  • 2 Helpful

Roaming in South Africa.

Hi, I already have an EE mobile on my friends account which is pay monthly. I will be travelling to South Africa on 2nd November and need a contact number in South Africa. I only need the phone so that I can be contacted and to send and receive text ...

andyg59 by Investigator
  • 1877 Views
  • 2 replies
  • 0 Helpful