13-03-2023 02:19 PM
What is the the maximum duration for the Package data roll over (Is it 30 days Maximum) ?
In other words : If I renew my data package today and I travel outside UK for 45 days, Is it possible to have my data package rolled over back after those 45 days when I come back to UK?
Thanks
Solved! See the answer below or view the solution in context.
13-03-2023 02:58 PM - edited 13-03-2023 03:00 PM
@OliverTwist1810 : I'm not clear what duration you are talking about. There are 2 durations involved in rollover:
So trying to understand your enquiry, data rolled over from today's pack will only happen if you buy the next pack within 37 days while you're away & if you don't buy the next pack then there be no data to roll over.
13-03-2023 02:58 PM - edited 13-03-2023 03:00 PM
@OliverTwist1810 : I'm not clear what duration you are talking about. There are 2 durations involved in rollover:
So trying to understand your enquiry, data rolled over from today's pack will only happen if you buy the next pack within 37 days while you're away & if you don't buy the next pack then there be no data to roll over.
13-03-2023 06:44 PM
let me clear it out then
Let us say I am going to get my package today (50GB for example). I am going to use for example 10 GB during the next week. then im going to travel outside UK
So after after coming back (after 45 days), shall I be able to roll over my remaining 40 GB after those 45 days abroad ?
Your assistance really appreciated
Thanks
13-03-2023 07:26 PM
No, as I previously explained in my previous, any data left over from your current pack can only be rolled over to the next pack within 7 days, certainly not after 45 days.