If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I want to change to pay as you go but it says I am not an account holder?Also when I Try to go on my EE account it doesn’t allow me to access anything
I am not able to see my Current pack when I log into my account and it says message as "system failure".
Hi I am on a pay as you go and every three months I am given a free boost I have a choice of extra minutes or Data my problem is that every time I reach the thee months and try to add my free boost it doesn’t highlight the option for me to add this t...
Good morning. I would like to disable the 30 GB package and include the 15 Gb package with a 3-month promotion which will increase the data package by 2 times.
Hi how i can change my plan? Now i have 30GB And i need 100 for 30£ . I have already Top Up 30£
I had a £15 pack on my account, but do not want to renew it automatically each month so I called 150 and chose the option to cancel. I presumed it would still leave me with the pack until it expired, because I’ve already paid for it, but it’s been re...
I have applied the new pay as you go SIM with £20 70GB SIM plan and tried to transfer my number to EE. When I activate the sim I cannot find the new 70GB SIM plan and it will not let me transfer my number.
How do I remove content lock
If I renew to a different pack size will the data rollover from previous pack be applied to new one
