14-04-2023 01:45 PM
Hi,
I'm currently on an old Orange PAYG subscription.
If I order a new free SIM and buy the 8GB subscription pack, will I keep my number?
Are there any issues with simply swapping the SIMs?
Thank you
14-04-2023 03:05 PM
Hi @albritten,
Welcome to the EE Community. 🙂
Yes, you can keep the same number.
Please see How do I move to EE from legacy brands? for more details.
Thanks
James
20-04-2023 11:56 AM
Hi,
Thanks for replying.
I've topped up my £10 new number, will I just have to wait for it to revert back to my old number?
Also, will my credit transfer as well? I have £56 in credit.
Thank you.
Alan
20-04-2023 12:26 PM
20-04-2023 08:38 PM
Yes, as long as you got this new SIM by following the above process & going into an EE Store.
20-04-2023 09:17 PM
Hi,
What do you mean?
The video said order online OR go in-store. I ordered online and specifically asked if it’s just a case of swapping the SIM and waiting for my number to be transferred. You can see the conversation…
Thanks
20-04-2023 09:29 PM - edited 20-04-2023 09:51 PM
Well, I read Order your EE pay as you go SIM and get £10 free credit as having to visit an EE Store. Also I can't see by ordering an EE PAYG SIM online can in any way be linked with your existing Orange SIM & the transferring of its no to it.
Even the video, now I've watched it, is way out-of-date with its Everything Packs starting at £1. They no longer exist.
I have no access to any convo you may have had anywhere other than here..
20-04-2023 09:40 PM
Are you sure about this?
I’m now being advised I have to go in-store
Thanks
20-04-2023 09:42 PM
Also, the video you linked me to is apparently out of date