Okay,
So I've been trying to make sense of this while waiting for any fantastic deals this year while out of contract sadly my bill has jumped up to £200 a month and that's without a new contract for 3 phones.
This morning I was looking again for offers and seemingly everything has gone overboard and even for an account that's been loyal for the last 30 years I'm disgusted.
Then this jumps out at me for just upgrading my number.
Switched to other phones on the account and it was the same across it,so I rang upgrades and it put me through to retentions and the attitude I got for pointing this out was "yeah that's right so what's your problem,so do you want to do the upgrade then or what" worse bit was they also wanted me to tell them the FULL account password which felt Dangerous but in the end I got the advisor to be selective with a sigh.
This really really is making me consider changing networks as the service is going down hill for such a premium network that all us customers helped build from the ground up in the "Orange" Days when "the futures bright,the futures Orange" it was even more fun to own a mobile phone.
Shame on you all EE,you have lost your way in this digital world it seems.
