Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Lift age restriction?

Just back from a trip to USA and there now seems to be an age / content restriction on my account.How do I lift it, please?Any and all help / advice will be gratefully received. Thanks in anticipation

Topping up

I am 50p short, in my credit and now have £19.50. I need £20 for my data plan. Is there any way I can top up 50p or is the minimum £5? So frustrating that 50p was taken out of my credit

Resolved! Can't register sim and pay as you go credit missing

So I am trying to add a pay as you go sim card to my account but I keep getting errors. I also tried topping it up with £5 credit and the payment was taken yet calling 150 says the balance is £0.Where has the money gone?How do I add the sim to my acc...

PAYG Data Sim for Ipad Mini not working

Hi I have a new Ipad mini 6th generation. I bought an EE data sim and I have tried everything but am unable to make it work. Any help would be appreciated.

Credit

I put money on my account but it doesn’t show me and i dont hava any packs

Pack paid for but not activating before date

Resolved! Auto payments

How can I disable auto payments for pack renewal

Resolved! Tap up my account

Hi!I am an exchange student that will only be in Glasgow til 18th of Dec. I can see that I have 57 of 62GB left from previous months and wish to use this and only tap up what is necessary to use these GBs since I am not going to stay here for the who...

Data enquiry

Hello,Which data is better for a pay as you go sim. Needed the data when am away from hous.Thanks

Subscription Pack Hasn’t Renewed

Hello, My £20 Subscription PAYG pack hasn’t automatically renewed despite having sufficient funds. Please help!