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NEW user - bought subricption pack but didnt get charge and didnt get the pack

Lprs
Visitor

Hi, I bought new sim, put it in my mobile, registered it and top up 20gbp. When I try to buy tje 10gbp subcription pack it tells 0gbp deducted in my credit, also the pack is not activated. Did i miss something?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Lprs : What does texting AL to 150 from your no. fully report verbatim (it is free)?

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