Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2324 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3848 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15255 Views
  • 0 replies
  • 6 Helpful

New Sim 10 pack not working or updating

Ok so I got a new sim payg, topped up £10 all went through got confirmation text etc, BUT its not showing any data allowance on my account. It says I have a £10 pack and all i need to do is make call text or browse but its not changing anything.   Am...

Flacman by Explorer
  • 1108 Views
  • 3 replies
  • 3 Helpful

Resolved! Reactivating a Paygo SIM card that has not been used for 4 months.

I have a PayGo account that is still active. I have Top Up credit on the account. I have been away from the UK for 4 months and do not currently have a pack. I will be traveling from Canada to Copenhagen shortly. Can I use the SIM in Copenhagen or do...

Rois by Visitor
  • 465 Views
  • 1 replies
  • 0 Helpful

Edinburgh

I paid 10 pounds to top my data online and my account still says I have 0 pounds 

Switching to monthly payment

Hi, I am currently using my EE sim service by monthly top-ups. However I wish to switch to monthly payment option by by debit card. Whenever I go to choose my subscription pack, add my card details and click on confirm details the continue, the page ...

aastha18 by Explorer
  • 458 Views
  • 3 replies
  • 0 Helpful

Buying data

I log into my account and try to buy an add on data bundle but all I get is "Forbidden you don't have permission to access this resource" can anyone tell me what is going on.

Les58 by Explorer
  • 663 Views
  • 4 replies
  • 0 Helpful

Invoice

Hi I got the problem I want print it the invoice but I could found it 

da99 by Visitor
  • 409 Views
  • 1 replies
  • 2 Helpful