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2 active subscription

Lilly74
Visitor

‎22-04-2023 09:27 AM

Hello

I subscribed to EE  £10 data usage last month.

I got a notice that my subscription was not successful. I reentered my cars details for another subscription, which was to start tomorrow.  I am getting another notice that money would be deducted by tomorrow. 

I am very confused here.  Could it be that I've two subscriptions and twice monthly.  If so I will need to cancel the new one and the old. 

Thank you

 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎22-04-2023 11:09 AM

Hi @Lilly74 

Thanks for coming here. 

I would suggest giving us a call on 150 and the team will check your account and the pending payments. 

Thanks 🙂

Leanne.

0 Helpful