We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Brought a top up voucher and I texted it and it said It went through but nothin seems to be working? I've waited 24 hours n it's still not working
https://myaccount.ee.co.uk/app/manage-cards-payg
I used up my 30gb plan faster I had a balance of £22.60 I closed this plan and chose the 100gb plan and paid £7.40 extra. Why don't I still have a balance on my account?
Hi. I popped into the Eltham EE branch today and was sold a payg sim with the £10 plan, which I was told normalmy comes with 5gb data but currently comes with 20gb due to a sale which ends in "about 3 months". My EE app and online profile are both sh...
I have purchased a pay as you go sim from EE. The sim is activated but the £10 credit that came with the sim has still not been added. It’s been nearly 48 hours since activation, is there something more I need to do. I’ve got the EE ap and have also ...
I got a PAYG SIM from EE a couple months ago and after suffering a lot of problems I want to close my account and make sure I will not be charged anything. I recently received a call from someone claiming to be from EE who claimed they could reduce m...
I started last month with a 15 gb package, used my phone all month, and re upped this month and it says 15 gb rolled over so now I have 30? Did something not connect correctly? Why does it not say I’ve used any data? What’s going on?
Hi! I am new to EE. I mistakenly topped up my account with 30 pounds, and I wanted to buy a bundle of internet for 30 pounds. When I try to buy a pack using credit nothing happens.
