Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

SIM card

Hi! So in the last month I have temporarily moved to Taiwan, where I am staying until the end of June to study. It has made more sense financially to buy a new local sim out here, however I still have my EE SIM safe for when I'm back. I've just recei...

Re: Witam

Mam ten sam problem co Adamosss32. Jak go rozwiązać?

Making a telephone call

Hi everybody. I have been having problems phoning out and receiving calls just lately. My account is topped up regularly and there have been no difficulties over the past two or three years. My phone is an ancient Nokia Classic 3100 which I do not...

Resolved! Additional number to app

Hi, I want to add 2 PAYG numbers to my APP. Is that possible??

Use e sim

Hi ~Last month i contacted you and you said refund my top up money but i couldn’t refund not yet I dont want wait anymore so now i want to use that again , can i use my ee sim again ? Number is xxxxxxxxxxx [Mod edit: Please do not post personal info...

My credit being used despite having a monthly PAYG pack

HiI have a small credit on my EE account and my monthly pack is renewed using a card every month. However, I can see my credit going down and I am not sure why this happens. I know that photo messages are not included in the monthly pack but what e...