If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi I went for a holiday for a month and came back a few days ago. I top up my phone £15 and try to subscribe the pack because it not run automatically. But the mobile app keep saying error when I try to subscribe
HelloI don't have a plan but just a monthly top up.I have data available but internet not working. Phone restarted, settings checked, but internet still not working.Any idea how to fix it?thank you
Hi, looking for advice. I want a data only sim to use on a mobile router whilst on holiday so i can access internet at all times, on a none recurring or cancellable basis. I look on amazon and can get 100gb for £30 but dont seem to be able to get tha...
I'm living outside of UK now. My account has 10£ on it however I'm unable to buy any packs or boost my account. Whenever I try to select a pack and top up from credit OR even with card, I get an error message. I do not want to call EE as I'm outside ...
I want to get a credit right now. My SIM was only available for a month, but I charged it without knowing, so I can't use the credit. How can i this?
I have a PAYG account - what is best package to buy to roam in Malaysia and Singapore? Thanks
Hi! I was wondering if you could maybe reevaluate data on your PAYG monthly plans? Your competitors offer more for the same amount of money. For example with o2 you get 25 GB of data for 15 pounds. Frankly speaking I like EE and don’t want to leave, ...
I send EE on 150STOP PACK than the next day ( which is today )Got money draw out for a pack that I has ask to stop
