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Help needed

Hughes2023
Visitor

‎29-04-2023 04:22 AM

Hi,

 

I live abroad and signed up for the subscription pack as I could not work out how to use the credit I had topped up for a pack.

 

I have just cancelled my subscription but was a day late before it renewed. Is it possible to get a refund? Alternatively I will be back in the UK on the 25 May so would like the pack to start from then.

Thank you for any advice.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎29-04-2023 04:59 AM

@Hughes2023 : PAYG packs are not refundable once you bought them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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