If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I currently pay for 2 seperate subscriptions for my daughters on a rolling monthly plan - the monthly payment is taken off my credit card - I have a new credit card and 1 of the subscriptions has somehow carried on even on my new card but the other o...
hi .Normally using £20 pack unlimited min/text 30gb.I log in and found another £20 pack but there’s 50gb there .So I cancelled my current one and started another one .once I bought it I have over 100gb now lol.I’m really confused.Also when I was in...
Hello, I’ve been on PAYG for many years and had built up 1.1GB per week of data with free boosts. I’ve checked today and its down to 500MB. I’ve definitely kept up with buying packs. Is this a glitch or have EE done something dirty and limited the nu...
Usually my phone (on PAYG) is turned off as I rarely use it, but yesterday I made the mistake of leaving it on and received a (scam?) call, and got charged £2 in total for listening to an unwanted, unsolicited voicemail. I don't understand how this c...
Hi.. I didn't charge my sim card...How can I activate my sim for use again?
Referring to Pay As You Go charges for roaming in the EU : you’ll need to buy a data add-on (500MB for £3) How long does this 500MB last? Is it a day or until it's exhausted? Nowhere does it say.
I have £10 e voucher which I have set up on on account it says £10 balance e voucher.its not working.i have no Internet calls etc:
Hi,It is almost a week that I cannot receive or make any calls. Same for messages.I topped-up my balance, but I cannot seem to buy a data pack. At the end of the process I always get an error message.Also, I cannot call 150 or send a message to ask f...
Bought a pay as you go sim, getting a 'linking error', any solutions? Thank you.
Could anyone tell me what should appear on my bank statement when I have made anonymous top up by card on my iPad. I am querying an item on my statement. Thanks in advance.
