Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! £5 pack

I am trying to purchase the £5 but every time I do I get a text tell me it wasn’t successful. I know card details are correct as was able to add £5 top up

Cant buy data

How to set up answerphone msg

I have a cheap ten quid phone and reception for EE is crap. I often receive missed call alert. As I`m on PAYG, I don`t wish to spend anything, but instead want to leave a message people will hear that instructs them to text me instead. How do I set t...

Roaming

Hi! I'm wondering if the pay as you go customer will have the same opportunity as pay monthly customers with roaming. I mean at the moment pay as you go customer will have to pay £10 a week for roaming, while pay monthly customers will be paying only...