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yara2
Visitor

‎01-11-2023 09:36 AM

i topped up my credit with 20£ but cant get a subscription pack with the money. 

when i check my balance my actual credit is 0£. 

how can i get the pack without having to pay for it again? 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎01-11-2023 11:33 AM

@yara2 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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