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Restriction code ?

Clifford56
Visitor

‎01-11-2023 03:19 PM

 
0 Helpful
2 REPLIES 2
Schockwave
Community Hero
Community Hero

‎01-11-2023 04:41 PM

Hello @Clifford56 ,

Welcome to the community,

What do you mean by restriction code?

Are you wanting to change the settings for parental control?

If that is the case, you will have to ring customer service  if on pay as you go. If on contract, you can do this yourself via the app or by logging into your account via the website and clicking on settings and then parental control.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
XRaySpeX
Grand Master
Grand Master

‎01-11-2023 06:13 PM

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)