Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Using phone in EU

Hi. We reside in Spain but my partner still has an EE sim with a uk number. He's not on contract, just £15 a month PAYG.The last 2 or 3 months he hasn't been able to make/receive calls or use his data unless he is at home with our wifi.I went on his ...

PAYG SIM Shop Page Offers No SIM Packs

https://ee.co.uk/mobile/pay-as-you-go-sim-only# shows no SIM Packs to buy (as it used to do). It just shows a whirring windmill for few sec. & then the whole of the centre page is missing where a selection of packs, with their sizes, prices & specs, ...

Resolved! SIM card from Samsung To iphone in U.S.

I live in the U.S. I have an EE paygo monthly pack for my old Samsung s4 mini that I've used nearly exclusively for travels in the U.K. I want to switch the EE account to my dual SIM iphone 12 and retain my current EE phone number. Since the mini us...

Have enough credit but pack didn't renew.

I Have credit but my pack hasn't renewed. It should renew automatically.

Resolved! Pack error

Hello I have a EE SIM card that I use every time that I'm in the UK. But now when I'm in Sweden and trying to buy a Pack. I just get an payment errorSorry, something went wrong and we can't complete your request right now. Please try again later.Any ...

Speeds

Is they’re speed limit now on ee I haven’t topped up in a while or used my ee pay as you go sim in a while but last time I used there was no speed limit is they’re now

Resolved! Subscription Pack

Hello, I was wondering if someone could tell me how to start using my card for my subscription pack rather than me having to top up. I noticed that I could also save 10% when I pay with a card. Thanks:)

I need to order a new sim but would like to keep same nunber

my numbers is [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Resolved! new pay as go sim subscription pack

I ordered a new pay as you sim which arrived today. The leaflet it came with says to go to ee.co.uk/join and create an account which I have done. But I can see anywhere to pay for the subscription pack I want to join. Help !

when EE 125GB for £30 Pay As You Go Sim Card data ends

I am perhaps old to understand things slowly. I want to buy a data only sim and I saw this EE 125GB for £30 Pay As You Go Sim Card in Argos and wonder how to use it. Is there any time limit for it? I am thinking it will last until all the data finis...