Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Free minits but the cach is going down,whay?

Why when i have a pakiet white a free minut ,The cach in my acount is takiego down?

Missing data on PAYG

For a long time I have had as a result of boosts 1GB of data with each renewal. This week is shows as 950MB. Where has the remainder gone?

Resolved! How can I register 2nd EE PAYG phone on my account?

I have bought 2 EE PAYG phones for an elderly friend who has no email.I can find no way of registering the second phone, short of perhaps getting a second email address - crazy!How can I do this ?Giff gaff has no problem with using unique phone numbe...

Pack wont refresh even though i have the credit

I am using a pay as you go SIM and have topped my phone up with £10 (I've been using a £10 pack for around a year now) and it told me the next day which was the day it was supposed to refresh, that I need data for my pack to refresh. I waited for the...

Am trying to pay a monthly pack keeps going back when I submit goes back to begi

Contract

I want change my pays go to contract only this number

Resolved! Eu roaming limit about new policy

Hi. I want to use data roaming in EU countries. I know I have to pay extra charge. But is there data using limit like that I can use up to 40 gb?And I want to know how can I pay extra charges. If I top up, that’s all?And if I want to use more than we...

Re: What is pay as you go and flex hibernation, and how do I stop it?

I got a £10 voucher and can't find an option to top up in the system. Im currently in Asia, how can I do the top up to my credit so I could buy my pack please

Parental lock went from moderate to strict

Hi, my sim had moderate parental unlock for website by default before.I changed fone so EE app got deleted. When I reinstalled the app, the parental lock has gone from moderate to strict. And I can't access a lot of websites, plus for many websites d...

Resolved! Strange Top up text

I keep getting text from an EE number which when I call goes to answerphone.The texts are thanking me for topping up and letting me know my balance is low, yet they aren't from EE just this mobile number how can I find out what they are please?They s...