Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Bônus data

I bought a SIM card and activated the £10 package, for 8GB of data, in a promotion that should give me 12GB extra ppr month, dirante 3 months. My regular data (8 GB) is exhausted, and I haven’t received the extra 12 GB. How should I proceed?

packages

I'm buying credit but I'm not able to hire any internet package

Resolved! Top up line

How long can I go without recharging to keep my prepaid line active? Any help???

Resolved! Sim only contracts

Hi my partner has a pay as you go we sim, and we would like to change it to a rolling monthly sim how do we do that

I bought my chip and with 30 credit and I can't buy a monthly plan

Resolved! Changes to my plan

I received the following text from EE"Hi, EE here. As the UK's best network, we're always making improvements - and now we're making some technical changes that will affect your current plan. So, you'll need to move to a new plan, and possibly a new ...

Resolved! My number

Hii have 2 numbers i top up one of the ane of themand I can’t find how to top up anther oneplease can i have the way to top up and have packs

Sim not working still I have update plan

LINE DISCONNECTION

I have been abroad for over six months and fear that I may lose my line. I topped up recently a d Sent a text message to keep my line active. Is this all I need to do to keep my line active?

Resolved! subscription pack change

hi, ive topped up my account and i want to change my subscription pack but greedy ee wants another payment. how can i change my subscripyion pack without double payment please?