Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13136 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9236 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 36800 Views
  • 27 replies
  • 21 Helpful

Не могу пользоватся пакетом ЕЕ

Good afternoon, I bought an EE SIM card via the Internet, put it on my tablet, downloaded the application, registered and replenished my account through my account for £ 30. As a result, I can’t call and send SMS to 150 to activate the package (it wa...

IRe: remove content lock

unbelieveableyou pay for a phoneYou use a bank card linked to your bank accout and  get treated like you are frikkin 10 years old.How about treating your customers like adults and letting US make the choice as to whether we want a content lock on our...

sodoff by Explorer
  • 566 Views
  • 1 replies
  • 1 Helpful

Mobile Data Top Up

Hi, I just want to buy an Add on - for mobile data for a 30 day period. But when I choose add the following doesn't make sense: - the pack I want (£30 for data) states duration of 0 days - this doesn't make sense- it also says I am entering into an o...

PaulB9 by Investigator
  • 883 Views
  • 6 replies
  • 0 Helpful

Resolved! Mobil Data

Hello everyone I would ask all of you how can I see my data usage with time and date, because I need for insurance company .. 

Turco2222 by Investigator
  • 1513 Views
  • 24 replies
  • 3 Helpful

Resolved! Top up failed

Hi; I am trying to top up my sim only pack whilst in Chile. However, when I ask for clearance via my bank app the amount is £0 (£10 top up). The payment then fails from EE end. Can anyone help? ThanksSteve

Top UP Error

hi Team  I saw that the system took out my balance top up and i can buy add ons to start working with my phone.  is there ant problem with the system ?  thx