Switching from pay monthly to pay as you go from abroad.

Isabel299 · ‎04-11-2023

My pay monthly contract has ended, I am living abroad and it will cost me £2.35 a minute to call ee to arrange a switch from pay monthly to pay as you go. Does anyone know if it is possible to make this switch online?

Thanks

Chris_B · ‎04-11-2023

@Isabel299 You can not change and have a working sim from a contract to a PAYG when abroad. You have to be connected to the EE network directly for this to happen. If you proceed with this you’ll be cut off until you come back to the UK.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Schockwave · ‎04-11-2023

@Isabel299 , just to add, your monthly contract does not end, just the minimum term, and you have to give EE 30 days notice if you wish to cancel your monthly contract.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎04-11-2023

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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