02-11-2023 02:42 PM
I bought a PAYG sim from WH Smith Yesterday, When I tried to activate it online it said there as a problem with the serial number. I rang customer services 3 times and was told to restart my device and they would call me back. They didn't or couldn't. When I rang back I was told there was nothing wrong with the sim card. But I cant receive calls. And I've still not been able to activate my Sim Card
02-11-2023 04:49 PM
Hi @Dan_Rose,
Welcome to the EE Community. 🙂
What is the URL where you're trying to activate it?
Pay as you go SIM cards are normally ready to use after being topped up.
James