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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2292 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3793 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15226 Views
  • 0 replies
  • 6 Helpful

Pay as you go

I have a £10 plan pack which I renew every month i paid £10 on last Thursday as had text saying need to renew as pack ran out this week so topped up week earlier while had money to do it. Then I received a text today saying need to renew by tomorrow ...

Resolved! Top up

Hi there;May I top up my credit with virtual master or visa card?

Resolved! direct card payment Pay as you go.

I have a £5  monthly pack by direct card payment , 10% dicount should be £4.50, why are they taking £5? I have phoned put on hold while she check it out after 30mins was cut off.Thank youIan.

Ian92 by • Contributor
  • 599 Views
  • 4 replies
  • 1 Helpful

Re: SIM CARD

I also had this problem as it said my new number wasn't a real number and then it kept saying error. Then I was told to top it up by an advisor then I was told to purchase the subscription separately. Then was told to sort out the PAC number transfer...

Hmac1 by • Contributor
  • 797 Views
  • 9 replies
  • 0 Helpful

Urgent

Hi, I had topup my account with 30£. I want a pack30 . But when I choose it they again asking the card details. 

Refund

Two days ago I tried to make a pay as you go through the app, I was charged £15 from my bank account but I never received the benefits. I would like it done or refunded

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