Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Cannot link my 30 days SIM to My EE account

I tried to link up my 30 days SIM to my EE account few times, but unsuccessful. Error message saying " We're having trouble linking your products" pops up all the time. I also tried to call the support team hotline, but no body picks up the call.Wh...

Re: Greedy network

Absolute **bleep**!!!! I used a pay as you go SIM for 1 week and **bleep** me sideways, £5 on a local number, next fiver top-up was gone within minutes.... Went back to a pay as you go SIM from O2, £5 lasted literally almost 2 weeks!!! You are a scam...

Resolved! Convert pay as you go SIM to SIM only deals

I want to convert my pay as you go SIM to monthly contract

Resolved! my phone

I have been living abroad and not using my EE Uk phone number. I have tried topping up on line to reinstate but am not able to do so.

Resolved! Re: Roaming

Thanks for the detailed update. Sorry if I'm asking an obvious question, but were you saying that PAYG contracts will not be charged the £2.29/day?Thanks again.

I keep getting used all data prompts but still have a balance

I keep getting an SMS that I have used all my data .. to start a new pack etc. But if I ask for a balance I have 2.6gb remaining.

Resolved! Top up

Resolved! Getting locked out

I have a pay-as-you-go that I ony use for very occasional calls and to register for things (everything needs a mobile phone). Sometimes I get locked out because I haven't used it for ages. I'm scared of losing the number as loads of services (NHS,...

Re: Hi 👋

hi I would like to change back to my normal credit piz thank you alister ****** [mod edit: please don't post personal details on the forum]

Resolved! Is this legit?

Hi there I got a message and I want to check it is legitHi, EE here. Grab this amazing add-on offer: Unlimited data, minutes and texts for just £2 for 2 days. And the best bit, you can renew it as many times as you like until the offer ends at midnig...