Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2300 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3801 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15234 Views
  • 0 replies
  • 6 Helpful

Add on confusion

I have had an EE/Orange PAYG sim for many years. Because I need more access to the internet when out and about now I purchased an add on last week giving 150 mins call time, 200 texts and 50MB data. I still can not access the internet when out and ab...

Top up

Hi, I topped up my account and try to but a back but it wasn’t working properly. 

Error when I try to top up or connect a card

I get an error whenever I try to top up or set up direct debit with the additional payer authentication so I can't renew my plan. I can't even call the help desk because I can't renew my plan. I've used payment authentication on another website woth ...

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tamato by Investigator
  • 995 Views
  • 5 replies
  • 1 Helpful

Transfer Prepaid sim to postpaid

Hi evryone I am using prepaid ee sim and now i moved to postpaid sim.. i renewed my package which every month i do.. 28 after doing on 1 june i converted to postpaid 5g option.. how i can claim my packge left back becoz just used 3 days and paid 20 p...

Resolved! New sim card

I’ve bought a new SIM card and I have no idea how to activate it or even recharge it please help

Nytowl93 by Visitor
  • 518 Views
  • 1 replies
  • 0 Helpful

Slow browsing of mobile data

I am using a SIM pay as you go since last month. I have observed that the browsing speed is very slow and some of the apps are not working and showing error, Can anyone guide me 

Mahmoods by Visitor
  • 1089 Views
  • 4 replies
  • 0 Helpful