Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Website issue for Pay as you go 4G WiFi Dongle

Broken links found on page:https://ee.co.uk/mobile/4gee-wifi-pay-as-you-go#wifiTrying to drill down, there are at least 2 broken links on the above page, so it's impossible to make progress!

Resolved! Changing from PAYG to SIM only contract

Hello, I have an older friend who has a pay as you phone go with EE, he wants to change to a sim only contract. He is hard of hearing, so doesn't want to do it by telephone and it is difficult for him to get to an EE shop due to mobility issues. Can ...

Mobile data

I have payed for the £10 add on for 7 days abroad but I’m unable to use it as an add on

Resolved! Ps5

Is it possible

The EE is useless

I bought pack of £32 few days ago, they took the money from my bank account and No pack .

do not join EE pay as you go

EE treats pay as you go customers like **** pay as you go customers cant use 5G pay as you go customers are restricted to 3G speeds (25mbps) pay as you go on ee is an absolute rip off, unlimited data costs £50, £40 add on and you have to have a pack ...

Resolved! Will I lose my free boosts if i dont allow my pack to renew for a month

Hi,If I don't allow my pack to renew by not topping up will my free boosts stay once my pack is renewed?

Unwarranted Charge

I have been charged a roaming charge for a call I did not make. How do I get this put right on PAYG There appears to be no way of contacting EE apart from 150. Will I be charged for texting 150 from the EU?

Resolved! Can't buy a plan.

I am trying to purchase a plan. Plenty of credit on account. Response is 'sorry there's a problem"

0 data on a new 50Gb sim?

I have recently purchased a sim-only pack for £20 giving me 50Gb of data. However, my account shows only £10 credit and zero bytes of data available. How can this be and what can I do to resolve it?