Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 79 Views
  • 0 replies
  • 6 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 289 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22935 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12838 Views
  • 0 replies
  • 6 Helpful

How much credit £

I can I check my credit balance before I top up. I can check how much credit I have in old app. But now can't. Pls advise

jleung by Explorer
  • 695 Views
  • 3 replies
  • 1 Helpful

Resolved! Extra data

I’m on pay as you go. I’ve run out of data for April. How do I get extra data???? ( I upgraded to a different pack but that will only start next month!!!!)

Cmcn1 by Visitor
  • 820 Views
  • 4 replies
  • 0 Helpful

ee is doing a great job...

at annoying people i have just bought one of the new packs and i have noticed that free boosts are now every 5 packs instead of every 2 packs, if this change is not reversed i will switch to smarty where i can get 30GB for £10 instead of the 9.5GB th...

Resolved! Pay as you go SIM for backpacking safety

I am an existing EE broadband customer. However, my mobile phone is on O2. I live in a very rural area and O2 is the only network that gets any form of signal where I live - especially indoors. This is crucial if we have a power cut which happens at ...

Resolved! Required subscription pack not available to purchase.

I received my PAYG SIM from ee which i ordered online with the £20 deal for 100Gb (Was 50Gb) unlimited texts/minutes.I've created an account with the SIM details which show up OK on the account but when i try and purchase the 100Gb subscription pack ...

Denysson by Investigator
  • 563 Views
  • 5 replies
  • 6 Helpful

Pay as you go bundle failed to start

Hi for what ever reason my £15 bundle didn't activate like it was ment to after 12 and not knowing this I have now waisted most of the £15 top up I had put on my pay as you go SIM even though I received a text from 150 yesterday stating that it would...