If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
My contract has just finished and I want to switch onto a PAYG as I currently cannot justify the price of an upgrade just yet. Is there a way of switching or do I need to cancel then purchase a PAYG sim?
How can I convert the money on my sim to data
Hi, I have iPhone Pro dual sim, pay as you go for my uk number. When I first had this phone in July I could receive sms messages to get verification codes etc when I was abroad. But since December I have not been able to receive texts from UK which ...
I try change my plan and when i want to pay...i got this page.I tried on my phone and my pc as well. Always freeze this step. I don't know why.Any help?Thanks
I have noticed that I am no longer receiving a free boosts after purchasing 3 packs. My home page continues to show that I need to purchase two more packs. Is there a reason why they would stop?
helloI am using my EE sim card abroad, which only receives SMS, and I can not make any calls or send SMS with my SIM card. All incoming calls are also not working, as I asked here in the past. I know after six months of inactivity, the sim card will ...
Hi, Can anyone help please. I’ve just bought a PAYG phone for my mum. I’ve just payed for a top up online. It’s all gone through, but it’s not showing up on my phone. I’ve rebooted it, but still no luck. It’s this a common problem?
Hi there,I'd like someone to help me clarify how can I use EE in the EU zone. Currently, I am using a pay as you go package. Please help give me detailed processes. I plan to go on holidays for 2 weeks.How can I activate the usage? What button on my ...
I made a cousin purchased an airtime worth 15 pounds for me on Thursday and until now it has not reflected. My number is XXXXX XXXXXX. [Mod Edit: Removed mobile number from public]
I just did a refer a friend to someone for EE PAY as you goand they got a sim card which offers a £10 subscription pack with 20GB data and 500 mins how do i get this myself as i have only just joined up to EE but i get £10 for 5GB only??
