Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 21710 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12443 Views
  • 0 replies
  • 6 Helpful

Resolved! PAYG connected MIFI router paid no connection

I have a mini router SIM only MIFI - pay monthly £10 30 gb - it stopped working recently - so I topped up £20 add on - it shows I have 29.9 gb left but the router shows no internet connection - I am in France now 

Serpico1 by Contributor
  • 712 Views
  • 11 replies
  • 1 Helpful

Мой Пакет

У меня билет первого числа я хочу чтобы мой Пакет был включен 01.07.2023 в 10:10 по вашему время пожалуйста принимает этот сообщение 

interner package problems

i have internet package problems, i bought it, but i can't us it, pls can you check what is the problem and pls activate my package, like the days goes on, and i dont profite from my package.

Armen5 by Visitor
  • 311 Views
  • 2 replies
  • 0 Helpful

Re: Call barring

Hi...I cannot use my ee sim because the call barring is on,I'm on pay as you go,but I spent money on my sim ,the call barring password I didn't put so I don't know it I cannot use the sim please I need your help

top up credited on bank but not showing

I recently topped up £10. It was credited from my bank but on my ee app, it says 0 balance. Tried texting "BALANCE" to 150 but still says I dont have balance. HELP

gelix by Investigator
  • 825 Views
  • 4 replies
  • 2 Helpful

Purchase data package payment failed

我刚装了 10 磅,我想买一个 10 磅的数据包,但是当系统说需要额外的付款人身份验证才能完成付款时,这意味着什么?如何操作?

ff18 by Explorer
  • 353 Views
  • 2 replies
  • 0 Helpful

Wrong package

I topped up £15 and put a pack on but it’s only given me 10GB and not the unlimited minutes and unlimited texts what do I do?