£5 pack on older sim.

[JRM6]

I am using a  Phone and SIM which hasn't been used since July 2023 and when I go into my EE account I do not get offered the £5 pack, only £10. which is too much for the amount I use the phone for.

Can I still get a £5 pack or do I need to go through my phone and not account or ring EE?

Any help appreciated.

[Leanne_T]

Hi @JRM6 

Thanks for coming to the community. 

Is the SIM card still active? 

Can you text ALL PACKS to 150, do you get a reply with all available packs? 

Leanne.

[XRaySpeX]

No, as you have not allowed the legacy £5 pack to auto renew when it wanted to over the past 6 months you can no longer buy it. You now must buy a current pack of £10 or more.

[Sousou1]

Me too I want that £5 pack for my sons, I can't do £10 each, it will be great if it come back!!

Thanks 

[XRaySpeX]

@Sousou1 : Well, you can't get it now unless you had it in the past & never let it go!