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Re: What is pay as you go and flex hibernation, and how do I stop it?

VJ27
Visitor

Hi, 

following on from Jon’s reply I wondered if someone can help me? 

So I have received this message informing me I need to do a chargeable activity or will lose my phone number. However, due to being abroad for the last 6 months my phone will no longer allow me to make calls or texts. I can receive texts but am unable to respond. I therefore can only use my phone when on the internet. I wondered if there is a contact email address or WhatsApp number to speak to ee as my phone will not call them or if there is a trick to being able to send a text/call whilst abroad (Indonesia) . 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@VJ27 : Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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