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I topup £5 with ee voucher..but it took 3 pounds for 100 minutes add on but did

Aminashezhad87
Visitor

I have no minutes 

 

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

@Aminashezhad87 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Sha07
Visitor

How can I top up £5?

Katie_B
EE Community Support Team

Hi @Sha07

Welcome to the community. 

You can Top-Up by calling 150 from your phone OR logging in to your EE account online and following the instructions. 

All topping up options can be found HERE

Katie