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I topup £5 with ee voucher..but it took 3 pounds for 100 minutes add on but did

Aminashezhad87
Visitor

‎08-01-2024 11:08 PM - edited ‎08-01-2024 11:09 PM

I have no minutes 

 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎08-01-2024 11:29 PM

@Aminashezhad87 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Sha07
Visitor

‎30-01-2024 02:37 AM

How can I top up £5?

0 Helpful
Katie_B
EE Community Support Team
In response to Sha07

‎30-01-2024 07:38 AM

Hi @Sha07. 

Welcome to the community. 

You can Top-Up by calling 150 from your phone OR logging in to your EE account online and following the instructions. 

All topping up options can be found HERE. 

Katie

0 Helpful