We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
How do I pay for my phone bill on the app or website. I finished my contract and I’m doing pay as you go. This phone is now my relatives so I can’t pay by the phone. But I can’t view my bill or pay online
How do I deactivate monthly top up payment on my card
I’ve been charged twice. Meant to be £13.50, I’ve been charged £13.50 and £15.00 this has happened twice in the past
I've topped up today as apparently I have used 6.5GB in 2 weeks whilst working from home on wifi. Topped up £15 to buy an add on, but it's showing nothing available on the app or website. No live chat available which is what I've used before. Any id...
I have a pay as you go sim with a monthly pack, I want to set up card payments so it gets renewed automatically every month. I've searched on the help on the website which says to use the app to manage it.Ive linked my number to my ee app account yet...
I have topped up my balance for the payment of December so that it pay the fee for December but the system fails in registering there altough it shows that the money has been topped up
Hello to all. Some clear help please and may I be as bold as to say relevant answers only .Here goesI have VIP pack £15 6 Gig , unlimited txt , 1500 mins , for a very long time so carries large number of BOOSTS ie ...
3 days and still cant get help or link my payg sim to my account, chat keeps cutting me off and the lady on the phone was no help 2 days ago, I have tried to link sim to my account and just says there is a error, or I get a message saying pass code s...
I have asked multiple times for a pack in messages with 150 just to be somehow ignored? the first time i had just thought it worked straight away which then caused me to be sending texts that costed straight from my credit and had to top up once aga...
