If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I am travelling in UK and France and bought a sim for my pocket wifi, as internet is a necessity for my work. The person who sold me the sim in the airport told me to get a specific one that will cover both destination. Yesterday I arrive in Fran...
I have a subscription package and today bought a £ 20 data bundle (3G for 30 days) for use while in Greece(EU) Doesn’t work臘. Now have total of 20 G of data and still can’t use while roaming . Can I get this add on reversed?
Hi,Currently on holiday in Barbados and thought it would be handy to buy the £3 for 30 days rest of the world add-on, only to find it doesn't work when I've tried to call family here; no connection, unable to text. Had to bto be done via WiFi connect...
Hello,I have a problem with activating roaming, I'm in the Netherlands and I can't call 150 and I can't send SMS, is there any other way to activate roaming? website or app?
I just want to access my account to check my balance etc but it's saying add device but don't have a contract or sim with EE I just too up.
Hi, how do i extend my SIM local pack by 2 days? i bought a sim card at whsmith glasglow airport and i paid £35 for a 1 month worth of data and unlimited calls and texts. I would like to extend the data for 2 days and how do i go about with it?
Hi all, I tried to login and buy a new subsection pack urgently but it failed. I have tried both App and website. What else can I do? Thanks!
Hi, I have a problem to put credit in my new Sim Card, I try input informations the debit card and website return for new page, and website request again my information about debit card, this situation generate a loop.I need put 10 libras for use the...
Hello, I purchased a pay as you go sim on the EE Website, it arrived and all set up, however the £20 subscription pack hasn’t been applied? I activated the sim yesterday so will this be applied soon? I did try and call and I was expecting a call back...
I have topped up twice 10pound and it sent a text saying its credited both times then I go to make a call nothing so I'm down 20quid
