If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi,I am posting on behalf of my elderly mother, long time EE PAYG user.She has a Nokia "dumbphone", only a few months old, bought from EE shop.She has loads of credit. She can make calls, receive calls, and receive SMS texts. But when you SEND texts,...
Hello, this is really weird! I just got a text from EE saying that if I topped up by £5 or more, they would give me 60 free minutes. However, my package already offers unlimited free minutes! It would be more to the point if they offered me some f...
any suggestions類
The contract on my number ended in December, I switched to top-up, and since then I have not been able to buy a package/top-up or check the balance on my phone.
My current pack was due to END and RENEW automatically on 31/1/2024. Top Up prior for this to automatically use my £15 Top Up to START THE PACK..THIS HASN'T HAPPENED and again I find myself struggling. THE TEXT SERVICE IS SHOWING MY CREDIT/MONEY But ...
I want to purchase a £10 plan on my SIM card and it will not let me. I have been living in finland for 1 year now and want to purchase a plan so I can receive texts and it will not let me. It just says error on page after I pay with the £10 in my acc...
Hi FolksAs soon as I want to call my partner lebara number, system says I've dialled incorrect number. From other phone I can call the lebara number,, so definitely I've some issue I my sisde, any idea folks what's cause this issue?
