change the package

[DERBY2022]

Hello community, please tell me this question is there a package for £ 5 at the moment?

[Katie_B · Accepted solution]

Hi @DERBY2022. 

Welcome to the community. 

If you text ALL PACKS to 150 you will receive a reply with all of our current packs. 

Katie 🙂

[DERBY2022]

Thanks!
Can I do this in the laptop application?

[Katie_B]

Hi @DERBY2022. 

You will be able to select a pack within your EE account online. 

Katie

[DERBY2022]

Sorry. I can't figure out how to do it online in my account.

[Katie_B]

Have you got your SIM with you @DERBY2022?

Is your SIM active?

Katie

[XRaySpeX]

What device is your SIM in?

[DERBY2022]

Yes! Already active. I would like to know how to change the package online in my account.

[ianandrewgraham]

Can I get a cheeper tarrif as don't use all internet data

[XRaySpeX]

@ianandrewgraham : Yes, just change down to a cheaper pack. Text ALL PACKS to 150 to see what's available.

Which pack are you on at the mo'?