Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Top up

Did I pay twice for the same top up

Usable data

Hello I top up 30 pound but it seems 0 data usable .Would u please help me for that

Top up declined

My top up was declined now i want to pay it how do i do it

Auto Renew monthly paygo not working

How to check my payg balance online with my laptop?

The EE web page says log on to your account at EE.co.uk. I've done that but I can't see any way to get my balance.I don't want to use an app on y phone or send a text - very poor signal where I am now.

Can I add my husbands number to my account

Re: I want to pay up my balance how can i do that.

Hi I want to buy data with my balance credit

Resolved! SIM

Hi i had a EE SIM card and i lost it is there anyway i can get new one?

Payg

I have payg which is rolling, I can't afford to top up for 2 days yet its due tomorrow, will I still get incoming calls or will everything stop ?

Top up charged but not activated

Hi, I just topped up my sim as people have been trying to contact me and a voice message answers saying "calls cannot be connected to this number". I was charged but the top up didn't work. Please help