If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
HiI'm looking at a new PAYG SIM but am confused:- the webpage says the Xmas offer applies to the £20 pack only https://shop.ee.co.uk/sim-only/pay-as-you-go-phones- whereas the terms and conditions state the offer also applies to the £10 and £15 packs...
Hi, how do I use a top up voucher from the shop to purchase a pack?Doesn't give the option online (card payments only) and I am unable to speak to customer service for advice. Option on phone again is to pay with card.
My 15 GBP subscription pack has just updated. AL reports:Your current balance as of today 22:42 is GBP 0.00. You have unlimited minutes and unlimited texts remaining until 02/01/2023 for your 15 GBP pack. Your last top up was 15.00 GBP on 02/12/2022 ...
i have been trying to top up but I'm finding it difficult to do that as I can't type in my card details.. How do I go about this please
I bought an EE SIM card for use whilst in the UK whilst visiting. For £15 initial cost I got 30Gb data and a credit showing of £0.00. Now that I have topped up with another £15 my account shows just the remaining 2.6Gb of data but £15 credit when I w...
In my EE APP, there is only credit card or debit card recharge, there is no place to fill in the recharge coupon number
Just back from a trip to USA and there now seems to be an age / content restriction on my account.How do I lift it, please?Any and all help / advice will be gratefully received. Thanks in anticipation
I am 50p short, in my credit and now have £19.50. I need £20 for my data plan. Is there any way I can top up 50p or is the minimum £5? So frustrating that 50p was taken out of my credit
