Ee roaming
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
31-03-2024 06:14 PM
Ive topped up & cant use my pay as you go sim still
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
31-03-2024 06:15 PM
Ive done all of this
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
31-03-2024 06:28 PM
Hi @Louise3641
Did you activate your EE PAYG SIM in the UK?
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
31-03-2024 07:08 PM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
31-03-2024 07:56 PM
Hi @Louise3641
Can you try manually selecting a network.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
31-03-2024 08:55 PM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
31-03-2024 10:28 PM
Nowt is attached!
Use the Camera icon above your text to upload an image file to here.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-04-2024 08:45 AM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-04-2024 08:53 AM
Morning @Louise3641
Sorry no image is showing in your post.
Did you send a text to activate one of the roaming add-ons?
Also just to check, have you made a call or sent a text message when connected to the EE network in the UK before travelling?
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
01-04-2024 10:39 AM
In your second post you included a screenshot of a text message "welcome to Spain". This would have needed mobile network coverage to receive, therefore is good evidence your roaming facility is enabled.
Lack of credit is the next most likely reason for any issues using your phone.

- Childrens contracts charged for my subscription in Contracts & Billing
- Top up and bundle renew get immediate text saying it's ended in Pay as you go
- Travel advice in Offers & Add-ons
- Incorrect charges for international calls in Contracts & Billing
- Re: Issues with Website, loggin in - Small business in EE app and website