02-04-2024 03:30 PM - edited 02-04-2024 03:31 PM
I have tried all options and numbers to try and speak with somebody about roaming charges and even tried the app it appears you have made the whole system so complicated the service is totally frustrating or useless.
02-04-2024 03:56 PM
@Lewica : What do you want to know about roaming charges?
To use your pack allowances in the EU on PAYG there are roaming charges of either £2.50 / day, by having texted ROAMEU1D to 150, or £10 / week, by having texted ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about these charges for roaming in EU & inviting to take up these options. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.