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Oceanpalmer
Visitor

‎31-03-2024 03:44 PM

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Why can't I pay for a top up Why is it keep being unsuccessful 
0 Helpful
2 REPLIES 2
infinitywaiter
Expert Contributor
Expert Contributor

‎31-03-2024 03:51 PM

Have you tried contacting them directly about it?

Help with failed top-ups

Or try their fast payment page with just your mobile number and payment card.

https://ee.co.uk/bills-payments/mobile/fast-payment

 

I do not subscribe, so please do not always expect a reply.
Northerner
EE Community Star
EE Community Star

‎31-03-2024 06:31 PM

Hi @Oceanpalmer 

Are you in the UK. 

What error message are you receiving. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.