We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have noticed that I am no longer receiving a free boosts after purchasing 3 packs. My home page continues to show that I need to purchase two more packs. Is there a reason why they would stop?
helloI am using my EE sim card abroad, which only receives SMS, and I can not make any calls or send SMS with my SIM card. All incoming calls are also not working, as I asked here in the past. I know after six months of inactivity, the sim card will ...
Hi, Can anyone help please. I’ve just bought a PAYG phone for my mum. I’ve just payed for a top up online. It’s all gone through, but it’s not showing up on my phone. I’ve rebooted it, but still no luck. It’s this a common problem?
Hi there,I'd like someone to help me clarify how can I use EE in the EU zone. Currently, I am using a pay as you go package. Please help give me detailed processes. I plan to go on holidays for 2 weeks.How can I activate the usage? What button on my ...
I made a cousin purchased an airtime worth 15 pounds for me on Thursday and until now it has not reflected. My number is XXXXX XXXXXX. [Mod Edit: Removed mobile number from public]
I just did a refer a friend to someone for EE PAY as you goand they got a sim card which offers a £10 subscription pack with 20GB data and 500 mins how do i get this myself as i have only just joined up to EE but i get £10 for 5GB only??
I was wondering if there is a way to reactivate my phone number as i have many important accounts linked to it. I still receive a signal but cant message/receive any messages. I have added £10 to my account balance and tried to buy a add on but it w...
Bought £15 top up as my £15 50gbs subscription pack ran out and it bought a £15 8gbs pack automatically I need the data for navigation for my job 8gbs does not cut it there was a few issues with my pack on first day I got it which I sorted in store c...
I have two PAYG lines. When I use the mobile app (Android) and try to top up my second line (selected from the drop down list), the app takes me to the top up payment page (via web browser) with details of my first line instead!Because of this, I hav...
Hi,I switched from monthly plan to PAYG a couple of months ago after 8 years of paying monthly plans. As soon as the PAYG was activated I have not been able to make or receive calls, send texts, use phone data. However, I can receive texts.Each time ...
