We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am with EE, my wife is currently with giff-gaff, her phone has two SIM slots.EE is poor to no reception in our immediate area.It would be helpful to fit her phone with a second SIM on EE PAYG so that there is always phone contact if required.Can I ...
I’m currently trying to top up with my own country’s Mastercard. The same card was able to top up EE account a month ago with no issues. However, now the payer authentication part is blank, and it doesn’t even have my bank’s authentication informat...
I didn't get a text on arrival in Spain offering me the roam like home options. How can roam like home be activated from Spain so l can use my subscription pack?
i had my old phone number paying debit card monthly on pqck 30 and i cancel it by mistake and i dont know how to put it back
I have a PAYG sim card and 10£ Subscription Pack but I can't do any calls because I don't have enough credit to make this call right now and I must top-up first but I have 10£ Subscription Pack. Can anyone help with that?
Hi,I purchased an EE SIM for my iPhone with a £10 per month subscription plan which I think offered 25GB of data boosted to 50GB as part of a promotion offer. However, my account shows zero data both when logged into my account via laptop or via the ...
Hello,My £5 pack expired in Sept (I think). I think my last chargeable action was in Aug. Being worried about losing my number I topped up my account to just over £5 now.Q: Is topping up my account alone enough to ensure I don't lose/hybernate my num...
paid £10 last month and should have gotten 1gb of free mobile data to use and its showing on my account but unable to use it.I have not changed any settings on my phone and have a good signal when out and about and was working last time i got free mo...
I have just got a pay as you go sim for my phone. I added £30 onto it in the EE store today. I am confused whether my texts and calls will be automatically charged straight from my credit or if I have to separately buy minutes and texts from my credi...
I have PAYG and keep getting a text message from 150 everyday to tell me my balance. How can I stop these text messages?thanks.
