Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Data pack subscription fail

I top up 15£ and I can't subscribe any packs. What should i do

Resolved! Leaving soon - will my credit run on?

Hi folks,I'm going back to my old provider and I'm only on Pay As You Go with EE so I think I need the PAC code to retain my number don't I? But when do I get it? Now or on 2nd Feb when I'm due to top up?Also, will my remaining credit stay on my phon...

Top up

I've just topped up and new to ee but won't let me make calls.

How to avoid pay as you go sim number from being deactivated

I have a pay as you go sim, and is now travelling abroad (in North America) for more than 6 months. Like to know if I make a manual top up to my account once every 6 months be enough to be considered as active to avoid the number being deactivated af...

Resolved! Want to turn off parental controls

I want to turn off parental controls

Refusal of EE to repay remaining credit

EE refusal on PAYG remaining credit, has anybody else suffered from what is essentially theft of money by EE and managed to recover their money?although not a large amount it is the principal of taking a sum of money and refusing 2 days after taking ...

I’m so fed up I went into the shop in Bristol Cribbs causeway to open a payg frt

Resolved! SIM Local Pack renewal

I bought SIM local pack for my temporary stay in UK and now reaching my 30 days in 7 days. And l will stay another month until Feb 18th. I received an SMS as below:Your current SIM Local Pack ends in 7 days, so make sure you have £20.00 credit to ren...

Add plan

Hi how activation paket? I have a 10 pounds and me packs for 10 pounds, as soon as I activate the package I receive information that the money has been returned to my account

How do I register my pay as you go sim to me

how do I register my new pay as you go sim to myself ? I’ve downloaded the my Ee app but can’t work out how to do it. Any advice would be great full