Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 273 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 423 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23259 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12961 Views
  • 0 replies
  • 6 Helpful

Refund

Two days ago I tried to make a pay as you go through the app, I was charged £15 from my bank account but I never received the benefits. I would like it done or refunded

Data

Why I pay for 15£ than my data doesn’t work 

PAYG SIM from Argos

Bought the above 50Gb. Received a text saying that an extra 50Gb had been added for free. My account now says I've used 50Gb and there's nothing left. Something isn't right.

KMB2 by Visitor
  • 316 Views
  • 1 replies
  • 0 Helpful

Subscription pack

I have joined ee today. My payment go sim shows there is a 20gb pack for £10 but I can't find it as an option when choosing packs. Can someone help please.

Marklavs by Investigator
  • 293 Views
  • 1 replies
  • 0 Helpful

Resolved! Refund

Hello,The last time I was in the Uk I got a data plan and paid with my card. I don’t remember opting for a recurring payment. I traveled back to my country and a few days later I get a debit on my card for £15 credit. I tried calling customer care bu...