If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Have got hours of free boosts but have just been charged for a phone call after basic allowance ran out. Boosts show as 'pending' but fail to activate. Have been back through my records and this has happened for a number of months, causing me to ru...
How can i top up my phone to use it in albania
I have my EE sim and want to do a monthly plan and top up every month. How do I register and do that plan?
How to switch to Payment Monthly from Pay as you go?
I purchased an EE supported mobile at Heathrow Airport to use during a trip to England. I need to add additional service time and check what's left, but since the phone doesn't work in the States, I cannot access the passcode the system keeps texting...
sim have 2 sims with same number 1 £10 the other 0 but can’t activate The new 1 order number 66632439 I’m currently on an I phone 12 mini.
Hi, can I buy after 3 month break of using the number pack for 5 £? How can I do it on app ee? I can see only the cheapest pack available for 10£ .
Have topped up for 15. However whenever sms is sent for activating 15 plan. It is asking to topup again.PPlease help with this
I've got the same issue. I topped up last night. My account says I have £10, when I text now it tells me I need to top up but I have. It's extremely frustrating and important I have my pack because of my health conditions I requite to keep in contact...
