Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 989 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1378 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 25529 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13685 Views
  • 0 replies
  • 6 Helpful

Top up

I already top up 10 pounds yesterday but now just 1.8 pounds in my credits what is the problem of this?

Re: Data

I topped up yesterday calls and texts are working however my mobile data is not

zfozzy by Visitor
  • 326 Views
  • 2 replies
  • 0 Helpful

Can't sign in, can't use add-on

I have £10 add-on that says "waiting" and I can't activate, tried all your solutions. I try to log in with my phone number and it says "field required" or that my number isn't a real number when it is. I don't think it's meant to be haha try new netw...

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Ghostly88 by Investigator
  • 858 Views
  • 8 replies
  • 0 Helpful

PAYG roaming Australia

Hi All,I have a payg sim and I can’t seem to text in Australia, I used the phone in Uk. Do I need a certain amount of credit on the account for roaming to work?thanks

Ja148 by Investigator
  • 927 Views
  • 9 replies
  • 1 Helpful

Resolved! Accidentally ordered pay as you go sim

I've accidentally ordered a pay as you go sim .I have Fibromyalgia I've read about brain fog .Think this is why i honestly don't remember. Don't drink im a recovering Alcoholic of 8 years Sorry I'm going on .So should ..I ...return it or just not wor...

wilco58 by Established Contributor
  • 946 Views
  • 11 replies
  • 3 Helpful