Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Where can I check if my number is active?

I didnt top up my phone for nearly a year and I stopped recived SMS, i did top up my sim card but still didnt recived anything and cant do calls or texts.

pack

Resolved! Top

20 pound

@ At 23.21 I had 12.1gb remaining. But it only rolled 9.2gb and I didn't use any

Not able to pay for top up

I am not able to to top up in my pay you go

Billing issues on iPhone.

Hi. I am trying to buy Minecraft on my iPhone from my EE account but my phone number is not being accepted by apple saying billing account issues and to contact EE. If EE is blocking me using my credit why are they doing this and how do I get over th...

Resolved! Cancel Subscription Pack and go back to PAYG

Hi,I'm living outside UK now so the subscription pack I had doesn't work where I am. Therefore, I need to cancel it. However, I would like to keep my number active. How can I return to PAYG?

Pay as you go

Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

What’s EE Data Rollover and how do I get it?

Where can I check if my number is active?

pack

Resolved! Top

@ At 23.21 I had 12.1gb remaining. But it only rolled 9.2gb and I didn't use any

Not able to pay for top up

Billing issues on iPhone.

Resolved! Cancel Subscription Pack and go back to PAYG

Activate pack in a pay as You go

I have two numbers but can only top up the first number

Difficulty of pack subscription

EE wants to charge me twice

I want the name of the 30 pound internet package for 30 days.

Deactived number

Balance and charges

Refund