Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Top up declined

My top up was declined now i want to pay it how do i do it

Auto Renew monthly paygo not working

How to check my payg balance online with my laptop?

The EE web page says log on to your account at EE.co.uk. I've done that but I can't see any way to get my balance.I don't want to use an app on y phone or send a text - very poor signal where I am now.

Can I add my husbands number to my account

Re: I want to pay up my balance how can i do that.

Hi I want to buy data with my balance credit

Resolved! SIM

Hi i had a EE SIM card and i lost it is there anyway i can get new one?

Payg

I have payg which is rolling, I can't afford to top up for 2 days yet its due tomorrow, will I still get incoming calls or will everything stop ?

Top up charged but not activated

Hi, I just topped up my sim as people have been trying to contact me and a voice message answers saying "calls cannot be connected to this number". I was charged but the top up didn't work. Please help

data boosts

cannot access boosts on the app as returns an error and to try later. it never seems to work and same via web. Need to understand if boosts are active on my account as data running out recently and suspicious of EE not applying my boosts to the accou...

Pay as you go

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