I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
Hello All,
ive got a major problem, my pay as you go mobile on EE has been deactivated, I can not make or receive calls, I can not send or receive txts, and I can not call the 150 top up line to top up, it just says welcome to EE you need to top up a...
Hi,Im in South Korea, and strangely I can receive texts or calls but I can't send texts or make calls.I have enough credits on my PAYG simcard and I have no problems back in the UK.I did select the mobile network automatically in the connections sett...
I have recently been disconnected from receiving messages on my EE pay as you go number from abroad. I need the texts for verifications - I found out that it was because I hadn't topped up since around May/June 2023. I just topped up but nothing has ...
Hi EE,I’m just wondering if I could have some help please, I’m going on holiday to Spain in a couple of days and was looking to purchase the 7 day roaming add on but it isn’t available to me, I have a £10 pay as you go subscription box that I have ha...
I have inserted a PAYG sim in my phone. I want to keep my old number from my Orange/T-Mobile sim. I have been unable to find any instructions as to how to do it. The ee website is a nightmare. Is there some of doing what I want or would I be better g...
Will call forwarding work if using a Pay as You Go sim ? We have a fault on a business land line and BT can set up a transfer to a mobile. We then want to be able to use the mobile with a pay as you go sim to then forward calls to another number...
I wanted EE to save my payment details but I couldn’t see any way to buy a plan without a recurring payment. I’ve got the plan I want how do I terminate the recurring payment please does anyone know. New to EE.
I bought a contract phone after having a pay as you go sim. I was told I could put my pay as you go sim in the contract phone and my pay as you go subscription would stop itself. Well my pay as you go has ran out today and now my phone can’t use my c...
