If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
A few months ago I moved from an old TMobile PAYG SIM to an EE SIM as they turned off 3G.My credit moved with me.I've now tried to top up a few times and I get the following error in the website: Bad Message 431reason: Request Header Fields Too Large...
I brought a £15 EE sim card from my local Premier shop but it says i have no credit. wheres the £15!
Hello, just bought a sim card from a vending machine in Gatwick airport for 30 pounds (100GB data for 1 month). They first sent me a message to confirm the bundle but the data quickly ran out and now they're saying my balance is 0 and my last top up ...
HiMy 250 minutes have expired and i have 10 days left to it renews. I cannot do without minutes and I'm not prepared to pay the premium out of bundle charges. my plan is 5G SIM Plan 24m 10GB £10 R but i have two lines on my account (my partners) hers...
I have a £10 pm payg plan but am in a position where I need unlimited data as well for a while. With considerable difficulty and phone calls to EE I managed to buy 30 days unlimited data add on for £40. This is current, but I will probably need to bu...
I have an EE contract and have also just purchased a payg sim to use in a data only device. Is there any way I can add the payg sim to my ee so I can manage it and see the data used and when to top up?.I visited my local store and was told I would ne...
I have a number that certainly is inactive based on the criteria you mentioned (it's been a while since I've topped up), but it still shows up in my account. I didn't know the rules for inactivity, and since I saw it in my account, I topped off but n...
Hi, I am currently on holiday in Turkey for a week. I recently bought a £15 pack but I can’t use my phone whilst I am in Turkey to call to text or use data what can I do ?
Today, I bought a £10 PAYG SIM that cost £10.99 from Tesco.I've registered it on MyEE, but the balance is £0.00. Where is my £10.00 credit?
Hi. Can anyone advise how to contact EE when my phone seems to be somehow blocked and not making/receiving calls or texts. I'm currently abroad and two days ago everything was fine. Now, I'm not able to contact anyone. Roaming signal seems to be fine...
