21-05-2023 06:59 PM
Good afternoon, yesterday l top up my credit and l didn't know that l already pay for a 10 pound subscription pack.so l'm asking how can l refund my 10 pound from my top up credit?
Solved! See the answer below or view the solution in context.
21-05-2023 07:08 PM
@rcath557 You can’t have PAYG credit refunded, You can use this for your next pack.
21-05-2023 07:08 PM
@rcath557 You can’t have PAYG credit refunded, You can use this for your next pack.
04-04-2024 12:38 PM
pls refund my payment
04-04-2024 01:51 PM
Welcome to the EE Community, @ha59singh_singh 🙂
What type of payment are you awaiting a refund for?
What was the reason for the refund?
James
27-05-2024 12:55 PM
Hello James
Just wondering if u can actually refund ee credit because I told №150 to stop my pack and it said it did then when I entered my new ee voucher code it immediately took my £15 credit even after I told it to stop the pack.
So Yeah I was just wondering. Fine if not but yeah
Thank you.
27-05-2024 03:41 PM
Hi @SeanForNow
If you give us a call on 150 our pay as you go guides will get this looked into for you 🙂
Leanne.