We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I was charged twice for £15 top up amount how do I get a refund. Can I use my top up amount to purchase a SIM card at the store
How can I contact ee live chat on pay and go customer
ive just topped up my phone and show £20 credit, but i am still unable to make calls or send messages as i have no credit !!!!what can i do ?
Hello Now I'm out of the UK, I bought a new number but I didn't use it for the first time in the UK, so I can't make calls or SMS to keep my number. I won't be back in the UK for another year Should I charge £5 every 6 months to keep my new number? W...
Why can't I Connecticut my bank card to my ee account?
Kia ora, I need an email address to contact to arrange a refund on an online order.I think my number has gone into hibernation as I have been away from EU/UK since February 2023. I've just returned to Germany and am unable to use my SIM. While in New...
Hi I wanted to order a supsucribtion pack yesterday but I ordered PAYG SIM by mistake I want to cancel the purchase please
