viewing usage history - more than one month
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25-05-2024 10:09 AM
Hi,
Im on monthly top up. In my usage history it only shows me one month, but underneath in the faqs it says "Usage history shows you details of what you've used your credit on over the past 60 days, including the Subscription Packs and add-ons you've bought." I would like to go further back than one month and 60 days would be adequate. How do I do this?
Thank you.
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25-05-2024 11:09 AM - edited 25-05-2024 11:10 AM
@ANC725 : The Usage history on PAYG is only for the last 30 days.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-05-2024 08:45 AM
Yes, thank you for your answer, very helpful.
Although its nor very helpful of EE to provide only 30 days, and misleading to say that you can access 60 days. Poor.

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