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Re: How do I access online chat

farnaz1
Explorer

‎27-05-2024 09:00 AM

hello,,I topped up my phone yesterday but It didn’t work.

0 Helpful
4 REPLIES 4
farnaz1
Explorer

‎27-05-2024 09:02 AM

I topped up my phone yesterday, ,but it didn't work

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎27-05-2024 09:10 AM

@farnaz1  Have you tried just restarting the device as this will reset the line. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
farnaz1
Explorer

‎27-05-2024 09:15 AM

why data is not working 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎27-05-2024 12:08 PM

@farnaz1 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP