If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
My pack hasn't started this morning, the website says it will start tomorrow, which makes my 7 day pack start after 8 days. The app says it will start tomorrow on the 1st of February?, Today is the 1st of February. Has your whole system added a non e...
Hi I’ve topped up my account £30 but it hasn’t given me any extra data. What am I not doing right?
I want to change to pay as you go but it says I am not an account holder?Also when I Try to go on my EE account it doesn’t allow me to access anything
I am not able to see my Current pack when I log into my account and it says message as "system failure".
Hi I am on a pay as you go and every three months I am given a free boost I have a choice of extra minutes or Data my problem is that every time I reach the thee months and try to add my free boost it doesn’t highlight the option for me to add this t...
Good morning. I would like to disable the 30 GB package and include the 15 Gb package with a 3-month promotion which will increase the data package by 2 times.
Hi how i can change my plan? Now i have 30GB And i need 100 for 30£ . I have already Top Up 30£
I had a £15 pack on my account, but do not want to renew it automatically each month so I called 150 and chose the option to cancel. I presumed it would still leave me with the pack until it expired, because I’ve already paid for it, but it’s been re...
I have applied the new pay as you go SIM with £20 70GB SIM plan and tried to transfer my number to EE. When I activate the sim I cannot find the new 70GB SIM plan and it will not let me transfer my number.
