Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Subscription pack

So I have bought the pay as you go SIM card some months ago with the 20gb for £10. It worked the first time, however the second time I only got 8gb and I have checked my adds on for the remaining 12gb but it’s not there.

Can i transfer a credit from one number to another. Both mine

Sim card Charge

Hello, could anyone tell me how I can recharge my SIM card from abroad with the voucher code, sending the voucher code with 150 will get an error, is there a solution?

Resolved! with a flex plan can i use my phone in spain on standard charges

with a flex plan can i use my phone in spain on standard charges

Resolved! LIVE CHAT

Why is there no live chat I desperately need live chat.

Replacement top up card issue

I went to my local EE shop to get a replacement top up card after my purse was stolen and the sales person refused to give me one unless I gave my bank card details.This seems odd to me.Can anyone please confirm this is normal procedure? The sales pe...