21-05-2024 06:05 PM
Hello. I am trying to switch from O2 to EE. After providing PAC, I added my old phone number. But I could not move on because a message in red popped up 'Please make sure you enter the right phone number'. I have checked carefully but it didn't work at all. Please help.
22-05-2024 07:34 AM
Welcome to the EE Community, @Chautu 🙂
Was this at the point of ordering your EE phone/SIM or at myaccount.ee.co.uk/keeping-your-number/?
James
23-05-2024 09:26 AM
Thanks James
I have managed to switch from O2 to EE.
Chau
23-05-2024 09:29 AM