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Switch to EE

Chautu
Explorer

Hello. I am trying to switch from O2 to EE. After providing PAC, I added my old phone number. But I could not move on because a message in red popped up 'Please make sure you enter the right phone number'. I have checked carefully but it didn't work at all. Please help. 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @Chautu 🙂

Was this at the point of ordering your EE phone/SIM or at myaccount.ee.co.uk/keeping-your-number/?

James

Chautu
Explorer

Thanks James

I have managed to switch from O2 to EE. 

Chau

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @Chautu 

Come back to the community anytime 🙂

Leanne.