Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 3041 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 5799 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 16193 Views
  • 0 replies
  • 6 Helpful

Resolved! data sim

i have a sim only deal for a router and have put £10 credit on it , but my account shows zero data , mins and texts available . can someone help

Kmacdon by Visitor
  • 540 Views
  • 1 replies
  • 0 Helpful

Purchasing a pack

Hi,I'm trying to purchase a new 30 day pack with a new debit card.  Every time I enter the card details and confirm the purchase I get the following image.  This happens when trying on my phone, tablet and computer.  Any ideas on how to get around th...

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Rawker28 by Investigator
  • 574 Views
  • 2 replies
  • 0 Helpful

Apauling rip off

Ee let me buy a voucher that contains unlimited text for 20 a month today my phone was cut off for no reason I’ve lost my number I have had for years  they tell me it’s in terms I stated a new job that includes getting calls and text they cut me off ...

Resolved! £1 talk pack activation

GreetingsI have been trying to activate the £1 Talk pack to 150, and it does not seem to work.I am not sure if this is relevant. I have been a customer since 2015. The £1 Talk pack is based on the EE plan price guide pdf file that I downloaded from t...

Resolved! Phone won’t ring out or message

I’ve just returned from abroad from being away a few months , I’ve just put my SIM card in and  topped up  £10 and my phones not working. When I send a text too EE it says message failed and it won’t ring the number 

intermittent 150 problems

Does anyone know what's happening to EE 150? its patchy at best! Sometimes you can get through, other times it doesn't even connect, or you just get cut off prior to the call being answered?  Have tried all the EE fixes, no change, checked coverage, ...

david90 by Explorer
  • 566 Views
  • 3 replies
  • 1 Helpful