Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13285 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9275 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 37496 Views
  • 27 replies
  • 21 Helpful

ADD data

I have such a problem, at the beginning of April I ran out of top-up internet without limit. Now I would like to renew the same but I don't see this package. How to do it?

Norbi1 by Visitor
  • 440 Views
  • 1 replies
  • 1 Helpful

Pay as you go

Bought a SIM card today registered card pay as you go but I cannot top up using a voucher because I can’t dial out 150 or add voucher to account as I cannot get a code to type in

I still don't have internet

hello today I loaded my Ee 30 Pounds card for mobile internet but I still don't have internet can I start the internet from today [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Subscription pack

Hi. I placed an order on 14th of April for a PAYG Sim card with a £10 subsription plan with willing to keep my old phone number from lebara. When I have recieved the Sim card I have activated than I have contcted ee when will be my old number active....

SzIstvan by Investigator
  • 389 Views
  • 6 replies
  • 3 Helpful

PAYG free sims - cannot register

I’m new to EE. Received 2 new sims today and followed the instructions given. I have registered and have an account. I assumed I could put the new mobile numbers in the box and then pay. Not so. Red alert lines saying I cannot do this. Advised to cal...

Resolved! Adding money to keep my number

Hello, Before travelling I was given some advise to change to a pay as you go sim. As I understand I can keep my number if i put some money on my pay as you go sim. I have just logged in but I'm not sure if I have tried to do this too late but I can'...

Lquinn1 by Visitor
  • 273 Views
  • 1 replies
  • 1 Helpful

Resolved! Help

I want to switch my pay as you go to monthly sim