If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Have a SIM that went into "hibernation". Called E and got it reactivated. Account is functional and I have been able to top up (twice!). BUT: cannot convert top-up into subscription pack, nor will buying a subscription pack directly by card go throug...
My Sim card was suspended due to inactivity, I was told it will be back working within 24hrs by Instagram chat, now is 48hrs and is still not working. I have topped up the account and I am abroad, but I am not getting the Welcome to Argentina message...
helloit is a month that i can not visit the add-on page for me pay as you go sim cardI am abroad, and customer care told me I should buy a roaming add-on to be able to send a text or make a callright now, my sim card only receives SMSit is a month af...
My Plan is pay as you go, UK sim.Many thankshttps://community.ee.co.uk/t5/Mobile-Services/Will-I-get-charged-if-I-receive-international-calls/td-p/1054061
Back in the mists of time when the world was Orange (remember them ?) and phones were analogue before 2G started I got an Orange SIM card and all was well. I do PAYG as quite honestly if I make 2 calls a month, receive 6 and send 10 texts I am doin...
Hi- I have ordered a standard SIM with no plan as I want to use it for work but not make any calls. Do I need to top up every 6 months with the minimum £5 credit or is there another way to keep the number active?
EE app doesn’t work what happened
Where is the 8 GB package that I bought yesterday?
Absolutely disgusting that as a pay as you go customer I have tried several times and am unable to use my add on pack in France.I also have a constant issue with it when I come back to the UK from working abroad. I think I'll be getting a different p...
