Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! How I can renter my voucher pin for top up ?

Pack Not Starting with early Top Up now equals wasting credit money & time again

My current pack was due to END and RENEW automatically on 31/1/2024. Top Up prior for this to automatically use my £15 Top Up to START THE PACK..THIS HASN'T HAPPENED and again I find myself struggling. THE TEXT SERVICE IS SHOWING MY CREDIT/MONEY But ...

Resolved! Top up

Keeps saying error when trying to top up or buy subscription pack

Every time I try to top up my daughter's phone it will not let me process a payment I have tried on the app and on the browser and still the same

Resolved! Can’t buy plan outside of UK

I want to purchase a £10 plan on my SIM card and it will not let me. I have been living in finland for 1 year now and want to purchase a plan so I can receive texts and it will not let me. It just says error on page after I pay with the £10 in my acc...

Can't call lebara number

Hi FolksAs soon as I want to call my partner lebara number, system says I've dialled incorrect number. From other phone I can call the lebara number,, so definitely I've some issue I my sisde, any idea folks what's cause this issue?

I topup £5 with ee voucher..but it took 3 pounds for 100 minutes add on but did

I have no minutes

Resolved! Content restrictions

How do I turn off the content restriction? pay as you go SIMI call to the support team and I have been told to go to one on the stores to solve this and in all 3 shops I have been told they can’t do that have to be online.I ve been walking back and f...

Re: New pay as you go packs

Silly thing to ask i realise lol but how do you add a pack? is it 441 or 150 "Pay as you go"

Data

Would yous be able to help me with some data and texts thanks