Error in add on pack

Farahabdelrazek
Visitor

‎03-08-2024 10:25 PM

I am trying to add on the 15 pound pack from the top up credit it is not accepting from The morning ? I added the bank detail and it seems I apply for the monthly subscription and I am not interested on it I want to apply from my credit how to have the pack and to cancel the subscription kindly advise thanks 

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XRaySpeX
EE Community Star
EE Community Star

‎04-08-2024 12:50 AM

@Farahabdelrazek : Why did you supply your card details when it asked? That meant you had already choose a Direct Card Payment when you went to buy a pack.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

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